Ecommerce

Ecommerce stores, built with AI.

From Shopify storefronts to B2B trade portals | designed, built and supported by people who use AI to deliver faster, sharper and at a lower cost than traditional agencies. Production-grade output. Australian-based. Managed service after launch.

What we build

The full technical scope of a launch-ready Shopify store. B2C and B2B sit on the same platform. Everything is connected, configured and tested before you go live.

01

B2C Shopify storefronts

  • Theme customisation to your brand guide
  • Custom homepage layout and sticky navigation
  • Mobile-first responsive design
  • Performance-optimised with a target PageSpeed mobile score of 80+
02

B2B / wholesale trade portals

  • ABN-verified trade login gating
  • Hidden wholesale pricing tier visible only to approved trade accounts
  • Trade-only product visibility and segmentation
  • Manual or auto-approval workflows for new trade accounts
03

Full payments stack

  • Shopify Payments configured for AU GST
  • Buy-now-pay-later options (Afterpay, Zip)
  • Live carrier shipping rates at checkout (e.g. AU Post)
  • GST and Afterpay/Zip display verified on product page and cart pre-launch
04

Marketing technology stack

  • Email marketing setup (Klaviyo with welcome, abandoned cart, post-purchase flows)
  • Reviews integration (Judge.me)
  • Post-purchase upsell flows (ReConvert)
  • Pixels & analytics (Meta Pixel, Google Analytics 4, Search Console)
  • Social commerce (Instagram Shopping, Facebook Shop)
  • Social scheduling configured across Instagram, Facebook, TikTok, Pinterest
  • Live chat (Shopify Inbox)
05

Pre-launch testing & sign-off

  • End-to-end test order through checkout
  • Mobile rendering verified on iPhone and Android, every page
  • All email flows triggered and verified
  • Contact form delivery confirmed, Open Graph image set, sign-off checklist provided
06

3PL-ready architecture

  • Store configured to be Shippit / ShipBob compatible at launch
  • No rebuild required when you activate 3PL later
  • Activation itself is scoped separately when your order volume justifies it

How we deliver faster with AI.

No buzzwords. Here is the actual work AI accelerates inside a Ditto build, and how that translates into days instead of weeks on your timeline.

AI-assisted Liquid templating and theme development

Theme customisation work that would traditionally take days of manual coding | layout, conditional blocks, section schemas | gets scaffolded by AI in hours. Every change is human-reviewed before it lands in your theme.

AI-generated product copy variants, SEO metadata and alt text

Product titles, descriptions, SEO titles and meta descriptions, accessibility-compliant image alt text. AI generates the first pass; we tune for tone and accuracy. No more bottlenecks waiting for copywriter availability.

AI-scaffolded Klaviyo flows and post-purchase journeys

Welcome series, abandoned cart, browse abandonment, post-purchase | the flow logic, the email copy, the subject-line variants. AI builds the scaffolding, we tighten the tone, you go live faster.

The result: days, not weeks. Lower cost, same quality.

A build that takes a conventional agency 130 to 150 hours of manual templating, copywriting and configuration compresses into a 60 to 80 hour Ditto build. The output is production-grade and human-reviewed. The saving is in delivery time, and it's passed through to you.

Solution architecture.

How the pieces fit together once a Ditto-built store is live. Five logical zones, one platform at the centre, and a single accountable party wrapping the whole stack on managed service.

Customers

Retail customer
direct-to-consumer (B2C)
Trade customer
B2B · ABN-verified login
Social channels
Instagram · Facebook · TikTok · Pinterest

Commerce core · Shopify

Your storefront
customer-facing site · mobile first
Customised theme
brand-aligned · performance tuned
B2B trade portal
ABN-gated · hidden pricing
Payments + BNPL
Shopify Payments · Afterpay · Zip
Product catalogue
collections · SEO meta · variants
Live shipping rates
carrier rates at checkout

Marketing & engagement

Email marketing
welcome · abandoned · post-purchase
Reviews
product trust signals
Post-purchase upsell
checkout extensions
Ads attribution
Meta · channel pixels
Analytics
behaviour & conversion
Search Console
SEO health
Social scheduling
cross-platform calendar
Social commerce
Instagram & Facebook Shop
Live chat
on-site customer support

Back office

Shopify admin
orders · customers · inventory
Accounting integration
connected post-launch
3PL · future state
Shippit / ShipBob ready · activate at scale

Ditto managed service

Single point of accountability across the whole stack. One inbox, one phone number, one accountable party for every component above.

Customers → storefront → back office, with Ditto wrapping the stack on managed service.

Ongoing managed service.

A Shopify store is software, not a fence post | it needs ongoing attention to stay fast, secure, current and converting. Three tiers, matched to where your store is in its growth curve.

Care

For stores in steady state.

  • Uptime monitoring
  • Weekly security and app-patch reviews
  • Monthly store health check
  • Small changes (text tweaks, image swaps, price updates)

Grow

Recommended

For stores in active growth.

  • Everything in Care, plus
  • Monthly conversion review with concrete recommendations
  • Klaviyo flow optimisation
  • Quarterly A/B test setup
  • AI-generated monthly insights report

Scale

For established stores with consistent traffic.

  • Everything in Grow, plus
  • AI-driven enhancements (product Q&A chatbot, automated reorder prompts, dynamic merchandising, predictive restock alerts)
  • Bi-weekly strategy call
  • Strategic partner relationship

Pricing depends on your store and goals | talk to us.

Why work with us.

Single point of accountability

You don't manage a developer, an account manager, a project coordinator and an SEO contractor separately. One inbox, one phone number, one accountable party.

AI-accelerated delivery

We deliver in days what conventional agencies take weeks to ship. The saving is in delivery time, not in quality.

Local Australian team

Brisbane-based. Same time zone. Real human on the phone when you call. No offshore handoff for support.

Relationship orientation

We'd rather be your store partner for five years than your one-off build agency. Managed service is built around that.

Honest advice on platform choices

Including when not to spend money. We'll tell you when a cheaper app does the job, when an upgrade isn't worth it, and when to wait until your revenue justifies the next step.

Ready to start?

Tell us about your store, your range and your launch window. We will come back with a scoped build, an honest timeline and a clear price.