AI Chatbot Implementation
AI chatbots that handle 70% of customer enquiries instantly
Done-for-you chatbot implementation for Australian and New Zealand SMEs. We build, train, and manage an AI chatbot that knows your business inside out, integrates with your existing systems, and goes live in 6 to 10 weeks.
Customer enquiries handled automatically
Support without additional headcount
From kickoff to live chatbot
What's included
Everything you need to go from zero to a production AI chatbot, fully managed by Ditto.
24/7 Instant Responses
- Answers customer questions in under 2 seconds
- Handles enquiries outside business hours without staffing costs
- Escalates complex issues to your team with full context
Seamless Integration
- Connects to your website, Facebook Messenger, and WhatsApp
- Syncs with your CRM, booking system, and helpdesk
- Hands off to live agents with conversation history intact
Australian Data Security
- All data hosted on Australian infrastructure
- No customer data used for model training
- Compliant with Australian Privacy Principles
Custom-Trained for Your Business
- Trained on your products, services, policies, and tone of voice
- Understands Australian English, slang, and local context
- Continuously improved based on real conversation data
Perfect for
AI chatbots work best when there are predictable, high volume enquiries your team answers every day.
E-commerce
Order tracking, product recommendations, returns processing, and size guides. Reduce support tickets by 60% and recover abandoned carts with proactive chat.
Professional Services
Lead qualification, appointment booking, FAQ handling, and after-hours enquiry capture. Convert website visitors into booked consultations around the clock.
B2B Companies
Technical pre-sales questions, quote requests, onboarding support, and account management. Free your team from repetitive queries so they can focus on closing deals.
Results from businesses across Australia and New Zealand
Every chatbot is custom-built for the business. Here is what our clients are seeing.
Brisbane
E-commerce
Fashion
Enquiries resolved without staff
Average response time (was 4 hrs)
Support cost reduction
Melbourne
Law Firm
Commercial & Property
Lead capture outside office hours
More qualified leads per month
ROI within first 6 months
Sydney
Medical Practice
GP & Allied Health
Fewer phone calls to reception
Patient satisfaction rating
Staff time saved daily
Queensland
Construction Firm
Commercial & Residential
PM time saved per week
Enquiries resolved automatically
More leads captured after hours
Let's build your AI chatbot
Every business is different. Book a discovery call and we will scope a chatbot tailored to your customers and workflows.
Book a discovery call