Copilot + Power Automate
The AI interface your team already knows. The engine that makes agents do real work.
Microsoft 365 Copilot gives your team a natural-language AI they already use every day. Power Automate turns those conversations into governed workflows that connect to every system in your business. Ditto brings them together - designed, built and managed for you.
Tasks this week
3 invoices processed, 1 flagged for review
Draft email ready for approval
Pending approvals
Active flows
One process, start to finish
See an agent work
Inbox Agent
via Microsoft Copilot
How it fits together
Two products, one platform
Microsoft 365 Copilot handles the human side - understanding requests, surfacing information and presenting results in natural language. Power Automate handles the machine side - connecting systems, running workflows and enforcing governance rules. Together they give your agents a familiar interface on one end and enterprise-grade automation on the other. Ditto designs, builds and manages the agents that sit between them.
Microsoft 365 Copilot
Your team asks questions, gives instructions and reviews outputs in natural language - inside the Microsoft apps they already use.
Power Automate
Connects to 1,000+ systems, executes multi-step workflows, handles approvals and logs every action with a full audit trail.
Dynamics 365 + Dataverse
Centralises business data so agents have the context they need to make accurate decisions and surface the right information.
Architecture
Progressive governance, built in
Every agent follows a governance tier that matches its level of consequence. Routine tasks run autonomously. Controlled tasks require approval at key steps. Consequential tasks stay human-led.
Benefits
Why Copilot + Power Automate
Familiar interface
Your team works with Copilot inside Microsoft 365 apps they already know. No new software to learn, no change management headache.
Enterprise-grade automation
Power Automate handles complex, multi-step workflows with conditional logic, error handling and retry policies built in.
Full audit trail
Every action an agent takes is logged with a timestamp, the user who triggered it and the data it touched. Compliance-ready from day one.
Progressive governance
Controls scale with consequence. Routine tasks run hands-free, sensitive tasks pause for human approval, high-stakes tasks stay human-led.
System integration
Power Automate connects to 1,000+ systems out of the box - ERP, CRM, accounting, email, file storage and custom APIs.
Managed for you
Ditto handles ongoing operations - monitoring, tuning, exception handling and continuous improvement so your team stays focused on their work.
Process pattern
Nine steps, one process
Every agent Ditto builds follows the same repeatable pattern. The complexity lives inside each step - not between them.
Detect
A trigger fires - new email, form submission, scheduled time or system event.
Gather
The agent collects data from connected systems and assembles the context it needs.
Understand
AI interprets the data - classifying, extracting and validating information.
Decide
Business rules determine the next action based on the data and governance tier.
Govern
The agent checks whether it can proceed autonomously or needs human approval.
Execute
Power Automate runs the workflow - updating records, sending messages, creating documents.
Record
Every action is logged with timestamp, actor and affected data for the audit trail.
Confirm
The agent notifies relevant stakeholders through Copilot or Teams with a summary.
Continue
The process loops back, ready for the next trigger. Agents learn from exceptions.
Use cases
Popular use cases
These are the processes businesses automate first. Each one follows the same nine-step pattern, customised to your systems and rules.
Invoice processing
Extract line items, match to POs, route for approval and push to your accounting system - hands-free for routine invoices.
Email triage
Classify incoming emails by intent, route to the right team, draft responses and flag urgent items for immediate attention.
Client onboarding
Collect documents, verify information, create accounts across systems and send welcome communications in a single flow.
Compliance tracking
Monitor regulatory deadlines, collect evidence, generate reports and alert responsible officers before anything is overdue.
Expense management
Capture receipts, validate against policy, route approvals by amount and sync approved expenses to your finance platform.
Status reporting
Pull data from project tools, CRM and finance systems to generate weekly status reports and distribute via Teams or email.
Features
Built for business
Every agent Ditto deploys comes with enterprise-grade capabilities out of the box.
Questions
Common questions
Do we need Microsoft 365 Copilot licences?
Yes. Each user who interacts with an agent through Copilot needs a Microsoft 365 Copilot licence. Ditto can help you plan the rollout so you only licence the people who need it.
What if we already use Power Automate?
Great - Ditto builds on top of your existing Power Automate environment. We work with your flows, connectors and DLP policies rather than replacing them.
How long does it take to deploy an agent?
A typical agent goes from scoping to production in four to six weeks. Simpler processes can be faster. We run a discovery session first to map the process and estimate the timeline.
Can agents access on-premises systems?
Yes. Power Automate supports on-premises data gateways for connecting to systems behind your firewall, including SQL Server, file shares and legacy applications.
Who owns the workflows and data?
You do. Everything Ditto builds runs inside your Microsoft 365 tenant, using your Power Automate licences and your Dataverse environment. We manage it, you own it.
What happens when an agent encounters an exception?
The agent follows its governance tier. For routine tasks, it logs the exception and retries. For controlled tasks, it escalates to a human approver. Every exception is recorded in the audit trail.
Is there a limit on the number of agents?
No hard limit. Most businesses start with one or two agents and expand once they see the results. Power Automate licensing determines your flow run capacity.
How do you handle sensitive data?
Data stays inside your Microsoft 365 tenant. Ditto follows your data loss prevention (DLP) policies and does not extract or store your business data externally.
What does ongoing management include?
Monitoring agent performance, handling exceptions, tuning prompts and workflows, applying updates and providing monthly reporting. Think of it as a managed service for your AI agents.
Ready to put Copilot + Power Automate to work?
Tell us which process you want to automate first. We will scope it, estimate the hours and show you exactly how the agent would work.